We want every Canuto Care order to arrive smoothly and make the return process as simple as possible.
Order Processing
Confirmed orders are typically prepared within 1–3 business days.
Shipping
Available shipping methods and estimated delivery times may vary depending on destination and carrier.
Tracking
When tracking is available, details will be provided after the order has been dispatched.
Returns
Returns may be requested within 14 days of delivery. Products should be unused, unopened when applicable, and returned in their original condition.
Damaged or Incorrect Items
If an item arrives damaged or you receive the wrong product, please contact us with your order information so we can review the issue.
Refunds
Approved refunds will be returned through the original payment method when applicable. Processing times may vary depending on the payment provider.
Contact
For shipping or return questions: